Support
Questions, bug reports, or anything else — we typically respond within 24 hours.
Frequently asked
What does Website Engineer actually check?
Broken links, missing images, basic SEO issues (missing titles, descriptions, headings), and slow-responding pages. See the full breakdown below.
Does it ever change anything on my website?
No. It only reads your site and reports what it finds. For a few finding types it can suggest replacement text, but that's just a suggestion for you to copy yourself — nothing is ever applied automatically.
What's the difference between Free and Pro?
Free: 1 website, manual checks — you click "Run now" whenever you want. Pro ($39/month): up to 3 websites, checked automatically every week, plus an email when something is found.
How often does it check my site?
On Free, only when you manually run it. On Pro, automatically once a week, in addition to running it manually anytime.
Can I remove a website I've added?
Yes — removing a site pauses it, it doesn't delete anything. Your audit history and past findings are kept, and you can reconnect the same URL later to pick up where you left off.
Is my payment information secure?
Yes. TrendKit never sees or stores your card details — all billing goes directly through Stripe.
How do I cancel or change my plan?
From Settings, under Plan & Billing.
What I check and why
- ·Links and pages that no longer work. A broken link stops a visitor mid-journey — often right before checkout or contact.
- ·Images that fail to load. A missing image makes a page look abandoned or broken to someone seeing it for the first time.
- ·Basic SEO — titles, descriptions, headings. Search engines use this to decide whether — and how — to show your page in results.
- ·Pages that respond slowly. A slow page loses visitors before they ever see what you offer.